BSC002-Sterling Silver Byzantine
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JEWELRY CARE
How do I take care of my jewelry?
Sterling Silver
Gently clean with a soft silver-polishing cloth. Avoid harsh chemicals and store in a dry place to minimize tarnishing.
18K Gold & Rose Gold Plated
Avoid water, perfume, lotions, sweat, and household chemicals. Remove before showering, swimming, exercising, or sleeping. Gently wipe with a soft, dry cloth after wearing.
Rhodium Plated
Clean gently with a soft, dry cloth. Avoid abrasive polishing and harsh chemicals to help preserve the plated finish.
Natural Gemstones
Protect gemstones from impact, excessive heat, prolonged sunlight, and chemical exposure. Avoid ultrasonic and steam cleaners.
Do you have a warranty?
We carefully inspect every BOE piece before shipping.
If your jewelry arrives damaged or defective, please contact us with your order number and clear photos of the issue.
Our team will review your request and assist you in accordance with our return and replacement policy.
Normal wear, accidental damage, and gradual plating wear are not considered manufacturing defects.
How do I use the polishing cloth?
Gently polish unplated sterling silver with a clean silver-polishing cloth to restore its shine.
For gold-plated, rose gold-plated, and rhodium-plated jewelry, use only a soft, dry, non-abrasive cloth.
Avoid rubbing gemstones aggressively or using chemical polishing solutions.
Never wash a treated silver-polishing cloth, as this may reduce its effectiveness.
Do you create custom pieces?
Each BOE piece is thoughtfully selected to celebrate the individual character of its natural gemstone.
Our current collection features ready-to-wear, one-of-a-kind jewelry.
We do not currently offer custom jewelry design services.
Shipping & Returns
SHIPPING INFORMATION
All BOE jewelry is carefully packaged and shipped from the United States.
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Available shipping options and estimated delivery times will be displayed before you complete your purchase.
ORDER TRACKING & RETURNS
Once your order ships, you'll receive a confirmation email with tracking information.
We accept eligible returns within 14 calendar days of delivery.
Return shipping costs are the customer's responsibility for change-of-mind returns. If your order arrives damaged or incorrect, BOE will cover the return shipping costs.
Please contact us before sending any item back.
WE'RE HERE TO HELP
Have a question about your order, shipping, or a particular gemstone?
We're happy to help you find the information you need.
Please reach out through our Contact Us page, and our team will respond as soon as possible.
OUR GEMSTONES
NATURAL CHARACTER
We celebrate natural gemstones for their individuality, not laboratory perfection.
Unique colors, patterns, inclusions, and textures give each stone its own character. These natural features are part of what makes every BOE piece special.
ONE STONE. ONE OF ONE.
Every natural gemstone is unique.
At BOE, each one-of-one piece is created around an individual stone. The exact stone you see in our product photographs is the stone you will own.
No two stones are ever exactly alike.
MADE TO BE YOURS.
Jewelry should feel personal.
We create contemporary pieces that let the natural beauty of each gemstone take center stage.
Discover a stone that speaks to you, and make its story your own.